TRACKZEN INC. (“we,” “us,” “our”) warmly welcomes users (“User” or “you”) of our website accessible at the following URL: https://maximizex.com/ (“Website”).
This Privacy Notice (“Notice”) outlines how we collect, use, and otherwise process your personal data through the Website and during your interactions with us.
Data controller
We are data controllers (business, organisation). This means that we determine the purposes and means of processing personal data. More information about us:
| Legal entity’s full name | TRACKZEN INC. |
| File number | 4531425 |
| Legal address | 30815 Phillips Branch Road, Millsboro, Delaware, zip code 19966 |
| Contact information | support@maximizex.com – for data protection inquiries |
Users
We classify Users into categories of data subjects (individuals) based on their interaction with us:
| Category of data subject | Content of the category |
| Visitor | data subjects who use the Website without contacting us with inquiries through the Website |
| Potential Client | data subjects who contact us with inquiries through our communication forms |
We do not knowingly process the personal data of natural persons who are younger than 18 years old. If you believe that we may have inadvertently collected personal data from a natural person under 18, please immediately contact us. We will promptly take steps to delete such information from our records.
Personal data
We may collect and use the following personal data (information) depending on the type of interaction with us:
| Category of personal data | Content of the category |
| Technical Data | IP address, browser and device type, operating system, time zone |
| Contact Data | full name, email address |
| Communication Data | content of the inquiry, digital text and audio information collected in corporate email, chat, video, phone and collaboration technologies |
Purpose of personal data processing
We collect, use, and otherwise process your personal data for the following purposes:
- to ensure the security of the Website and enhance the user experience.
- to facilitate communication with you by responding to your inquiries, providing support, and maintaining relationships.
- to analyze and address the content of inquiries, and track interactions across corporate email, chat, video, phone, and collaboration technologies.
Lawful bases for personal data processing
We rely on the following lawful bases for processing your data:
- Performance of a Contract: the processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract (for example, to contact you after submission of the inquiry through communication forms);
- Legitimate Interests: the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party (for example, processing your data for the development of our services, except where your rights and freedoms override such interests);
- Consent: the processing is necessary for specific purposes that require your freely given, specific, informed, and unambiguous consent (for example, the processing for marketing purposes or the use of unnecessary cookies);
- Legal Obligation: the processing is necessary for compliance with a legal obligation to which the controller is subject (for example, employment or tax legislation, or to comply with a lawful request from a governmental or local authority).
Processing operations
You browse the Website
| Category of data subject | Category of personal data | Purpose of processing | Lawful bases of processing |
| Visitors | Technical Data | To ensure the security of the Website and enhance the user experience | Performance of the contract |
You complete the contact form on the Website
| Categories of data subjects | Categories of personal data | Purpose of processing | Lawful bases of processing |
| Potential Clients | Contact Data | To facilitate communication with you by responding to your inquiries, providing support, and maintaining relationships | Performance of a Contract |
| Communication Data | To analyze and address the content of inquiries, and track interactions across corporate email, chat, video, phone, and collaboration technologies |
Recipients of personal data
We may share your personal data to the extent necessary for the operation of the Website and the provision of our services to the following parties:
- Our Employees and Contractors: Personal data may be shared with our employees or trusted contractors to ensure the proper fulfilment of our obligations under contracts with you;
- Cloud Hosting Services: We engage trusted cloud hosting providers to store and manage data necessary for the operation of the Website and services;
- Analytics Services: We use analytics providers to collect and analyse data on website usage and user behaviour to improve our services and user experience;
- Communication Tools: We use electronic communication tools to communicate with you, our employees, and contractors;
- Government Authorities, Local Authorities, Courts, or Law Enforcement Agencies: We may share your data with courts, law enforcement agencies, and other governmental authorities upon receiving a lawful request, order, or other enforceable decision from them.
Protection of personal data
We are committed to safeguarding your personal data and ensuring its confidentiality, integrity, and security. To this end, we implement appropriate organisational, physical, and technical measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
Our approach to data protection is guided by industry standards and applicable legal requirements. We regularly review and update our security practices to address evolving risks and ensure ongoing compliance with data protection obligations. By maintaining robust policies and procedures, we strive to provide a secure environment for the processing of your personal data.
Data subject rights
United States residents
Your rights, as data subjects, vary depending on the laws that apply to you, but may include:
| Privacy right | Content of the right | Area |
| Right to Access | You can request an explanation of the processing of your personal data | California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia |
| Right to Correct | You can change the data if it is inaccurate or incomplete | California, Colorado, Connecticut, Delaware, Indiana, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Virginia |
| Right to Delete | You can send us a request to delete your personal data from our systems | California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia |
| Right to Portability | You can request all the data you provided to us and request to transfer data to another controller | California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia |
| Right to Opt Out of Sales | The right to opt out of the sale of personal data to third parties | California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia |
| Right to Opt Out of Certain Purposes | The right to opt-out of processing for profiling/targeted advertising purposes | Colorado, Connecticut, Delaware, Indiana, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia |
| Right to Opt Out of Processing of Sensitive Data | The right to opt-out of processing of sensitive data | California |
| Right to Opt In for Sensitive Data Processing | The right to opt in before processing of sensitive data | Colorado, Connecticut, Delaware, Indiana, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Virginia |
| Right Against Automated Decision-Making | A prohibition against a business making decisions about a consumer based solely on an automated process without human input | California, Colorado, Connecticut, Delaware, Indiana, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Virginia |
| Private Right of Action | The right to seek civil damages from a controller for violations of a statute | California |
Some states do not have privacy laws. The rights of residents of such states are governed by U.S. federal law. If your state is not on the list, please contact us to exercise your rights.
Depending on the state and legislative requirements, we have from 30 to 60 days to exercise your request, with the right to postpone it for 30 more days. If your complaint is not satisfied, you can file a complaint with the Federal Trade Commission.
Canada residents
You, as a data subject (individual), under federal and provincial legislation, have the right to interact with your data directly or through a request to us regarding privacy issues. This section describes the privacy rights of Canadian residents and how they can exercise them:
- Right to Access: You can request an explanation of the processing of your personal data;
- Right to Rectification: You can change the data if it is inaccurate or incomplete via request or profile settings on the Website;
- Right to Delete: You can send us a request to delete your personal data from our systems. We will remove all data unless some of them we have to store in compliance with the law requirements;
- Right to Data Portability: You can request all the data you provided to us and request to transfer data to another controller;
- Right to Object Opt-Out: You may object to the processing of your personal data;
- Right to Withdraw Consent: You can withdraw your consent at any time
- Right Not to Be Subject to Automated Decision-Making: You can object to being subject to automated-based processing to know if there are consequences concerning them due to such processing;
- Right to Lodge a Complaint: If your request is not satisfied, you can file a complaint to the regulatory body.
To exercise your rights, contact us. We have 30 days to exercise your request from the moment it is received on our contact email. If your complaint is not satisfied, you can file a complaint to the Office of the Privacy Commissioner of Canada.
European Economic Area and United Kingdom residents
You, as data subjects, have the following rights under EU GDPR and UK GDPR:
- Right to be Informed: You have the right to receive clear and transparent information about the collection and use of your personal data;
- Right of Access: You have the right to request access to your personal data held by us;
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data concerning you;
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected;
- Right to Restrict Processing: You have the right to request the limitation of processing your personal data under certain circumstances, such as when the accuracy of the data is contested;
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another data controller without hindrance;
- Right to Object: You have the right to object to the processing of your personal data for certain purposes, including direct marketing and profiling;
- Rights Related to Automated Decision-Making and Profiling: You have the right not to be subject to decisions based solely on automated processing, including profiling, which significantly affects you;
- Right to Withdraw Consent: You have the right to withdraw your consent at any time, where data processing activities were based on your consent;
- Right to Complain to a Supervisory Authority: You have the right to lodge a complaint with a supervisory authority.
To exercise your rights, contact us. If your request was not satisfied, you can submit a complaint to your local Data Protection Authority. You may find it here.
UK residents enjoy the same rights but may lodge a complaint at the other Authority in the UK – Information Commissioner’s Office. You can contact them at 0303 123 1113 or go online at Make a complaint .
We will respond to your request regarding personal data within one month of receipt. If a request is complex or numerous, we may extend the response time by an additional two months and will inform you within the initial one-month period. In cases of manifestly unfounded or excessive requests, we reserve the right to refuse the request and will provide a justification for the refusal.
Data transfer outside the European Economic Area
If we transfer your personal data to recipients located outside the European Economic Area, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation.
If we transfer your data to countries that have not been deemed to provide an adequate level of data protection by the European Commission, we will rely on legally recognized transfer mechanisms, such as the Standard Contractual Clauses (SCC), to ensure your data is treated securely and in accordance with this Notice.
Australia residents
You, as a data subject (individuals), have the following rights under the federal data protection acts:
- Right to Access: You can request access to the personal information we hold about you.
- Right to Correction: You can request correction of inaccurate, out-of-date, incomplete, or misleading personal information.
- Right to Complain: You can complain about how we handle your personal information.
- Right to Legal Action: In cases of serious privacy breaches, you may seek legal remedies.
- Right to Be Informed: You can know why your personal information is collected, how it is used, and with whom it is shared.
- Right to Opt Out of Direct Marketing: You can opt out of receiving direct marketing communications.
- Right to Anonymity or Pseudonymity: Where practicable, you may interact with us anonymously or using a pseudonym.
To exercise your rights, contact us. We will respond within 30 days of receipt. If your request is complex, we may need additional time and will inform you accordingly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.
Residents of other Regions
If you are a resident of a region not mentioned above, you may have certain rights under applicable data protection laws, including:
- Right to Access: You can request access to the personal information we hold about you;
- Right to Rectification: You can request correction of inaccurate or incomplete personal information;
- Right to Erasure: You can request deletion of your personal information, subject to certain conditions;
- Right to Restriction of Processing: You can request that we restrict the processing of your personal information under certain circumstances;
- Right to Data Portability: You can request your personal information in a structured, commonly used, and machine-readable format to transmit to another controller;
- Right to Object: You can object to the processing of your personal information for certain purposes, such as marketing.
To exercise your rights, contact us. We will respond within one month of receipt. If your request is complex or you make multiple requests, we may need up to two months to respond, and we will inform you within one month of receipt. Please note that the availability and scope of these rights may vary depending on your country’s laws.
Notice updates
Notice and the legal relationships related to the protection and processing of personal data are governed by the US laws, General Data Protection Regulation, other applicable legislation, and best practices in the field of privacy.
We will make necessary amendments to the Notice and publish its updated version on the Website in the event of changes to the current applicable legislation.
In the case of significant changes that may affect your privacy and the protection of personal data, we will post information about the Notice updates on the Website and, if necessary, obtain your consent.